Order tracking

Where’s my parcel?

Enter the tracking number from your email to see live where your calendar is.

Your number is in the shipping email, sent as soon as the parcel leaves. Don’t forget to check your spam folder.

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View my orders

Your parcel’s journey

  1. 1
    Order receivedToday

    You receive a confirmation email with your order number.

  2. 2
    Registration and processingAbout 7 days, then 2 days max

    The shop has just opened: your order is registered, then prepared and packed with care.

  3. 3
    ShippingEmail with tracking number

    The parcel is on its way: your tracking number arrives by email.

  4. 4
    In transitA few days without updates is normal

    Between two countries, tracking can go quiet for a while before moving again.

  5. 5
    Delivery3 to 15 business days (3 to 10 with priority)

    Your calendar arrives at your door, ready for the first door.

I haven’t received a number

It arrives as soon as the parcel ships, about 8 to 9 days after ordering while the shop is opening. Check your spam folder, then write to us if nothing has arrived.

Tracking has stopped moving

Between two countries, tracking can stay silent for several days. If it hasn’t moved in a long time, write to us with your order number: we’ll chase the carrier.

Marked delivered, but nothing received

Check with your neighbors, your building’s front desk or the pickup point indicated. Still nothing the next day? Write to us and we’ll open an investigation.

A question about your order? A real person will answer you.

Contact customer service