Customer service
We’ve got you covered.
Pick your request: the answer shows up right away. Still stuck? Write to us just below.
- Reply within 24 hBusiness days, by email
- 30 daysTo change your mind
- 2-year guaranteeLegal guarantee
What do you need?
As the shop has just opened, your order takes about 7 days to be registered, then up to 2 days to be processed. Delivery then takes 3 to 15 business days (3 to 10 with priority shipping). Your tracking number is emailed as soon as it ships: track your parcel here.
Sorry about that! Write to us with your order number and a photo of the problem: we’ll offer you a reshipment or a refund. Your calendar is covered by the 2-year legal guarantee.
You have 30 days after delivery to change your mind. Write to us with your order number: we’ll send you the steps to follow, and your refund goes out as soon as we receive the return.
Allow about 7 days for registration, up to 2 days for processing, then 3 to 15 business days for delivery (3 to 10 with priority shipping). The recommended order deadline is shown on the calendar page: order before it, or choose priority shipping.
Write to us as soon as possible with your order number. As long as the parcel hasn’t shipped, we can fix the address or cancel.
Ask us your question just below: we’ll reply by email within 24 hours on business days.
Write to us.
Include your order number: we’ll find your file right away.
A damaged calendar?
Attach a photo or a short video of the problem when replying to our first email: we’ll sort it out faster.